We take care to ensure that AgencyTurbo doesn’t perform any action that could cause conflicts with other plugins or WordPress Core. However we cannot reasonably test for all configurations. If you encounter any errors then you can follow standard WordPress troubleshooting procedures after disabling AgencyTurbo through external means.
Disable AgencyTurbo via your Hosting
Most hosting providers provide a way to disable plugins from their platform. Please reference your platform’s support for instructions on how to do this. Disabling AgencyTurbo should allow access to your site again without errors.
Disable AgencyTurbo through File Manager
You can disable AgencyTurbo by deleting the plugin folder through FTP, SSH or your hosting’s built-in file manager. Please consult your platform’s support for instructions on how to do this.
Disable AgencyTurbo through Database
⚠️ This option is for advanced users only. Agency Turbo does not accept any responsibility for the potential damage caused by interacting directly with your site’s database. Always take backups!
To disable AgencyTurbo though the database you need to connect to your site’s database. Most platforms will provide access to this through phpMyAdmin or a similar interface.
After opening your database, navigate to the options table (typically titled wp_options).
Find the value “active_plugins” and click to edit.
You need to change this value to:
- Reduce the number immediately after a: by 1. For example, if the initial value is “a:7” then you need to change this to “a:6”. This tells mySQL that the active plugin array is 1 smaller.
- Remove the entry for “agency_turbo” from the list.
- Reduce the ID’s of all entries after “agency_turbo” by 1.
This should disable only AgencyTurbo whilst keeping all other plugins enabled.
